Warranty + Service

International 2-year warranty by Seitz

Under this warranty, we will replace, repair, or maintain, free of charge, any product affected by manufacturing or assembly defects
Devices from other suppliers (e.g. lenses, computers, etc.) have separate warranty provisions.

For more information please consult our General Terms & Services:

As a manufacturer with close ties to major hardware and software suppliers - mostly in Switzerland - we can repair and maintain your Roundshot equipment for many years.
Since remote diagnostics are often difficult, we ask that you send us your equipment for a check and diagnosis. We will then send you our cost estimate.

If you send us your equipment, please enclose a pro-forma invoice with the shipment and declare the equipment with a pro-forma value. The delivery passes through Swiss customs, therefore correct customs documents are required.
Next to the description of the package contents, please add the following: "Equipment return to manufacturer for repair/service/upgrade - value for customs purposes only - no commercial value".
On request, we can also have the shipment picked up from you by a courier service.

You can also use the following digital form: